Terms & Conditions
Draft for review. These website terms have been prepared for Impactful Performance and require business and legal approval before publication.
These terms describe the intended use of the Impactful Performance website and its leadership articles, books, guides, tools, webinars, and information about coaching and consulting. “We,” “us,” and “our” refer to Impactful Performance. “You” refers to a visitor or user of this website.
Using this website
You may browse the website and use the resources made available to you for your own learning and leadership development, subject to any usage instructions supplied with a resource. Please use the website lawfully and respectfully. Do not interfere with its operation, attempt unauthorized access, distribute malicious software, or submit information that impersonates another person.
Leadership information and resources
Our content explores leadership effectiveness, organizational change, capacity, growth, transitions, and the way leaders operate. It is general educational information, not a substitute for advice tailored to your organization or circumstances. You remain responsible for deciding how to apply it and for seeking qualified legal, financial, medical, or other specialist advice when needed.
Examples, testimonials, and case studies describe particular experiences. They are not a promise that every person or organization will achieve the same result. Outcomes depend on the situation, decisions, participation, and implementation.
Coaching, consulting, and bookings
Reading this website, downloading a resource, submitting an inquiry, or requesting a discovery call does not by itself establish a coaching or consulting engagement. Before work begins, the scope, schedule, fees, confidentiality arrangements, and any cancellation or refund terms should be confirmed in a separate agreement. These website terms do not replace that agreement.
Books, downloads, and webinars
Follow the access and usage instructions displayed with each book, guide, download, or webinar. An event page may describe a past event; check its date and availability before registering. A link to an external resource does not guarantee that it will remain available indefinitely.
When a purchase, registration, or booking is completed on another provider’s website, review that provider’s applicable terms and the specific offer before proceeding. This page does not establish pricing, payment, cancellation, or refund rules for those transactions.
Content and permissions
Website text, photographs, artwork, branding, books, and learning materials may be protected by intellectual property rights belonging to Impactful Performance or other rights holders. Access does not transfer ownership. Unless a resource expressly permits it or applicable law allows it, obtain permission before republishing, reselling, redistributing, or adapting the material. Keep attribution and rights notices intact.
To ask about sharing materials with a team or using them in a program, contact dan@impactfulperformance.com.
Information you submit
Please provide accurate contact details and only information you are authorized to share. Avoid sending confidential business information or sensitive personal information through a general inquiry or registration form. Our Privacy Policy describes how information collected through the website is handled.
External websites and services
The website links to third-party services for activities such as scheduling, book purchases, resource access, and social networking. Those services operate independently and may have their own terms and privacy practices. Review them before providing information or completing a transaction.
Availability and updates
Content, resources, links, and service information may change. We aim to keep the website useful and accurate, but errors or interruptions can occur. Please contact us if you find an issue or need to confirm information before relying on it. Nothing on this page is intended to exclude rights or protections that cannot lawfully be excluded.
Contact
Questions about these terms, website content, or permissions can be sent to dan@impactfulperformance.com, or you can contact Impactful Performance.